Hyderabad
Refund Policy
Any time after the transaction and before the phlebo's visit to the patient's home – 100% Refund with Zero Cancellation Charges
Phlebo visits the patient premises, but the booking is cancelled.Sample is not collected – Complete refund except Rs 150 as Phlebo Service Charges
After the sample is picked up by the Phlebo but Sample degenerated or Haemolyzed (Report not generated) - 100% Refund except Rs 150 as Phlebo Service Charges or Free repeat testing.
After the sample is picked up by the Phlebo but cancellation after sample processing - No Refund
In case a request for refund reaches the company, the amount paid will be credited into customer’s account/card within a maximum of 07 (Business days) days from date of cancellation.
Cancellations received after the stated deadline will not be eligible for a refund.
Refund requests must include the name of the attendee and/or transaction number.
Call on 18003097777 for refund related queries.
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